Employees

Healthcare Abroad

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Below you will find the steps to be followed if an employee is posted abroad by the company.

You can also download required documents in the Forms section of the website.

If you have any questions regarding the steps to be followed Contact FREMAP here or through the FREMAP Support number:

+34 915 811 809

Procedures

Countries of the European Union (EU), European Economic Area and Switzerland:

  1. Before being posted, the company or worker who is a member of FREMAP should visit any Office of the General Treasury of the Social Security to process the TA.300. form

  2. The company or worker must request the European Health Insurance Card at any support and information centre of the INSS (National Social Security Institute). It is issued immediately, after providing personal identification.

    EU: Germany, Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Slovakia, Slovenia, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, United Kingdom, Romania and Sweden.

    EEA: Iceland, Liechtenstein and Norway.

    Switzerland: only for workers who are nationals of the European Union.

Non-EU with Bilateral Agreement:

  1. Before being posted, the company or worker who is a member of FREMAP should visit any Office of the General Treasury of the Social Security to process the TA.300 form and visit the General Treasury of the Social Security to process the form for the country of destination.

    Andorra, Argentina, Australia, Brazil, Cape Verde, Canada, Chile, Colombia, Korea, Ecuador, USA, Philippines, Japan, Morocco, Mexico, Paraguay, Peru, Dominican Republic, Russia, Tunisia, Turkey, Ukraine, Uruguay and Venezuela.

  2. The company/worker is advised to arrange private insurance that covers non work-related injuries and diseases, which will cover the cost of healthcare for cases in which the Mutual Society will not reimburse the costs.

Document Format Language Size
TA.300 Displaced Workers. Request for Information On the Legislation of Social Security Institute Applicable in PDF format TA.300 in Spanish TA.300 in Catalan TA.300 in Basque TA.300 in Galician TA.300 in Valencian 253 kB
Forms for Posted Workers page html external Forms for Posted Workers in Spanish Forms for Posted Workers in Catalan Forms for Posted Workers in Basque Forms for Posted Workers in Galician Forms for Posted Workers in Valencian -

Healthcare Abroad

  1. Member countries of the EU, the EEA, Switzerland or with a bilateral healthcare agreement (Andorra, Brazil, Chile, Ecuador, Morocco, Peru and Tunisia).

    Any worker who suffers a work-related injury in these countries and requires emergency healthcare should:

    • Visit public healthcare centres.
    • Present the European Health Insurance Card (EHIC).

    When these requirements are met, the worker should not pay for the healthcare received, since the bill generated by the healthcare provided will be channelled through the appropriate agencies, for example the INSS in Spain.

    Situations which may occur:

    • The worker visits a public healthcare centre and does not present the health insurance card: The worker or company will pay the bill without prejudice to subsequent reimbursement by FREMAP after submitting documentation to the manager.
    • The worker visits a private healthcare centre and presents the health insurance card: The worker or company must pay for the healthcare received, no reimbursement will apply. Cases of vital emergency are excluded.
    • The worker visits a private centre and does not present the health insurance card: The worker or company must pay for the healthcare received, no reimbursement will apply. Cases of vital emergency are excluded.
  2. Countries with a bilateral agreement not including healthcare (Argentina, Australia, Canada, Colombia, USA, Philippines, Japan, Morocco, (except employees of this nationality) Mexico, Paraguay, Peru, Dominican Republic, Russia, Tunisia (except Tunisian employees); Turkey; Ukraine, Uruguay and Venezuela).

    A worker who suffers a work-related injury in these countries and requires emergency healthcare should:

    • Visit public healthcare centres.
    • Pay for the healthcare received.
    • The worker may, after submitting documentation demonstrating the medical care, request reimbursement from the mutual society.

    If you have any questions regarding the steps to be followed Contact FREMAP here or through the FREMAP Support number: +34 915 811 809.

Health Repatriation

Health repatriation will only be allowed in cases when the FREMAP medical service considers it necessary. In this case, FREMAP will pay the cost of expenses relating to the repatriation.

The medical staff of the mutual society will always be who decides the means of transport to be used for the health repatriation and the moment in which the repatriation can be carried out.

If you have any questions regarding the steps to be followed Contact FREMAP here or through the FREMAP Support number: +34 915 811 809

Frequently Asked Questions

  • Are the expenses for relatives covered if they accompany the injured worker during the repatriation?

    NO. In these cases, the relative is told to keep the bills and submit them to the processing authority so that the processing authority can submit them to the FREMAP special benefits reserve, where appropriate.

  • Is non-urgent medical care covered?

    NOT USUALLY. The injured worker should save the bills relating to the medical care to later submit them to the processing authority. Nonetheless, the person responsible for the service and the processing authority will assess the status of the case together and decide whether or not to cover the medical care.

  • Can a relative accompany the injured party in an air ambulance?

    It will depend on the airline managing the repatriation. In general and given the characteristics of this kind of aircraft, accompanying is not recommend.

  • Is health repatriation possible in cases in which the worker is on medical leave but there is no medical criterion justifying it?

    If the worker can receive treatment abroad and the practitioner of the mutual society considers that there are no medical reasons justifying it, the repatriation will not take place.

Information about PDF documents: To view PDF files correctly, you must have the programme Adobe Acrobat Reader This link opens in a new window installed on your computer.