Claims can present:
- Through the Virtual Claims Office of the Ministry of Employment and Social Security Institute
An online office of access claims public to manage the complaints of workers on the management of mutual societies. The Ministry centralises claims received and it sends them to the corresponding mutual society so that this can provide a reply that subsequently, the Ministry brings over to the citizen.
Claims are complaints of an administrative nature concerning the service provided by the Mutual Society and are different from legal action claims which are brought before the courts of justice.